Customer Service
| MDI’s customer service department is ready and able to assist you with any questions you might have regarding our service. Although we offer clients an opportunity to place their own orders online using our system at no charge, the customer service department stands ready to assist you. Our customer service department knows the streets of Los Angeles inside out. Feel free to ask about our different rates and service levels. If cost is an issue, we will guide you to the most practical solution to fit your budget. We offer free confirmation of delivery, GPS tracking and a tamper-proof package service. If you think your business will need a regular driver? Ask us about our daily route service. The customer service department includes; operations, billing, dispatch and order entry. Each department is managed by professionals that have been in the business for many years. Meet our customer service team below. |
Bobby Zahab - President of Messengers Inc. With over 30 years of top of the line expertise in this field. When Bobby is not making sales calls, assisting clients, creating new and innovative delivery concepts and overseeing the smooth operations of Messengers Inc., you can find him surfing in Newport. |
Manny Agahi - General Manager Manny takes care of the budget to ensure the best possible rates for Messengers Inc. clients. Manny is a true family guy and likes to spend his off time with his 2 boys at sporting events. |
Evelyn Ordaz - Office Manager
Among Evelyn's duties, is being certain everyone is on time and at the office. Evelyn loves spending time with her little daughter. |
Surachet Wongsakanit - aka “Chuck” - Night/Weekend Manager
Chuck is our friendly after hours voice (Messengers Inc. is there 24/7 for you). Chuck has well over 10 years with us and spends quality time with his new baby and toddler. |
Jennifer Garcia - Accounts Receivable
When Jennifer is not collecting money, she has fun spending her money on shopping. |
Robert Amores -Operations Supervisor
Robert is the guy that makes certain packages get to where they need to be on time and fast, so its not surprising to find Robert at car shows and sporting events. |
Steve Duarte - Customer Service Representative Steve is one of the team that talks to our customers and produces their orders. Maybe that is why he is so good at soccer. |
Mario Colindres - Customer Service Representative
Mario is also in people service and order production. A real picture of efficiency, he is into photography. |
Roy Thomas - Customer Service RepresentativeRoy's performance is great with our customers. That is to be expected, as he is also a performer. |
Mike Rarer - Customer Service Representative/DispatcherCustomer service is Mike's middle name and he can prove it, as he is also our dispatcher. Mike hits home runs with our clients and collects sports memorabilia. |